StayIkigai Support

Help from the host team.

Questions about a home, a booking, or a return stay? Email us directly and we will route it to the right person.

Before You Book

Send us the home, dates, guest count, and anything we should know about the trip. We can confirm availability, fit, and any direct-booking details before checkout.

Existing Reservation

For check-in, house rules, access codes, changes, or stay questions, email us from the address attached to your booking so we can match the reservation quickly.

Returning Guests

Ask about returning-guest rates, seasonal openings, and longer-stay options. We keep those conversations direct so there is a real host on the other side.

[email protected] ->

For direct booking terms, see Terms & Conditions.